App, JOE Cards and Offer
- CAN I USE MY CARDS BOUGHT IN ONE COUNTRY IN ANOTHER COUNTRY?
- I HAVE FORGOTTEN MY PIN CODE, HOW DO I RESET THIS?
- HOW DO I SCAN MY RECEIPT?
- HOW CAN I ADD MY PHYSICAL JOE CARD INTO MY APP?
- I AM HAVING TROUBLE LOGGING INTO MY ACCOUNT. WHAT CAN I DO?
- HOW DO I MANUALLY SELECT MY JOE CARDS?
- HOW DO I CHANGE THE MARKET (COUNTRY) IN THE APP?
- QUICK FIXES FOR SLOW APP PERFORMANCE AND LOGIN ISSUES
- WHAT HAPPENED TO MY LIFETIME POINTS?
- I CANNOT FIND MY JOE CARDS AFTER I JOINED THE NEW LOYALTY PROGRAM. WHAT SHOULD I DO?
- HOW DOES THE NEW POINT SYSTEM WORK?
- HOW DO I JOIN JOE & THE JUICE LOYALTY PROGRAM?
- HOW DO I USE MY POINTS?
- WHEN DO MY POINTS EXPIRE?
- HOW DO THE LEVELS WORK? (WHAT BENEFITS DO I GET AT EACH LEVEL?)
- WHY WAS MY PURCHASE NOT COUNTED TOWARDS MY LEVEL?
- WHY WERE MY POINTS REDUCED WHEN I USED DISCOUNTS/SUBSCRIPTIONS?
- WHERE CAN I FIND MY CARDS FOR DIFFERENT COUNTRIES/MARKETS?
- HOW DO I CHANGE THE LANGUAGE ON THE APP?
- WHAT BENEFITS AND REWARDS WILL I RECEIVE?
- WHEN DOES MY LOYALTY LEVEL EXPIRE?
- HOW CAN I BOOST MY POINTS TO UNLOCK REWARDS FASTER?
- WHY IS THE LOYALTY PROGRAM CHANGING?
- HOW CAN I SHARE FEEDBACK ABOUT THE NEW APP?
- HOW DO I EARN POINTS WHEN USING JOE CARDS?
- HOW TO DOWNLOAD YOUR RECEIPT